We believe that knowledge creation and collaboration leads to better financial solutions for customers.  


Our theory of change in four steps is as follows:

  • We promote learning through research and offering guidance, creating a knowledge space and providing tools to our partners

  • Our partners will achieve a better understanding of what works and doesn’t work for customers in their markets and the case for impact

  • Our partners will act on these lessons and form effective partnerships

  • These actions will strengthen the overall ecosystem and drive financial inclusion

We provide invaluable market-leading research on the latest trends in customer behaviour, present and future product usage, customer behaviour and challenges, the competitive environment as well as the regulatory landscape to enhance our partners’ ability to drive their businesses to new heights through strategic planning


Our extensive expertise combined with our reputation as a market leader in digital finance research makes us the ideal collaborator in our partners’ own research initiatives.